Shipping costs: Free shipping within Finland on orders over €150.
€4.90 - PostNord parcel / Finland
Other countries - the shipping cost is shown at checkout. In addition to Finland, we ship to Australia, Austria, Belgium, the Czech Republic, Denmark, Estonia, France, Germany, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, the United Kingdom and the United States. For deliveries outside the EU, any import duties and taxes are the responsibility of the customer.
Delivery time:
Papu products are shipped from our partner's warehouse in Hyvinkää, Finland. The normal delivery time is approx. 1–3 business days to Finland and 4–7 business days to other European countries. Deliveries outside Europe may take longer. Campaigns, weekends and public holidays, as well as delays in transit, may affect delivery times.
Please note that pre-order products have a longer delivery time; the exact delivery time is stated in the product description.
Return handling fees:
Returns - €5.00/item (uncollected parcel €10.00)
A handling fee is charged for all returns, whether the whole order or only part of it is returned. Shipping fees are not refunded. Returns from outside Finland are sent at the customer's own cost.
Customers have a 14-day right of return on ordered products. The 14 days are counted from the day the customer receives the product.
Size
Compare the measurements to a similar garment of your own.
Product details
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General size guide
We've gathered tips below on choosing the right size and instructions on how to read the measurement drawings for our clothes.
Our online store has product-specific measurement drawings for women's clothing, where you can check the measurements of each product. The easiest way to choose your size is to compare the measurements in the drawing to a similar garment from your own wardrobe.
For each of our products you'll also find the material composition. Our garments containing elastane are slightly stretchy, so if you're unsure between two sizes, you can also choose the smaller size if you want the product to fit snugly. If you compare the measurements in the drawing to your own garment, choose a slightly stretchy garment from your wardrobe as well. Products made from 100% cotton, Ecovero or lyocell do not stretch, so it's good to take this into account when choosing your size. In that case, compare the measurements in the drawing to a non-stretch garment.
The Responsible Wool Standard (RWS) is an independent, voluntary standard that aims to protect the sheep that produce wool and the land they graze on. Wool from certified farms can be traced from the farmer all the way to the final product, and it is tracked through every stage of processing.
Care instructions
Fluffy knit - Wool / Organic cotton / Polyamide
The surface of Fluffy knit is lightly fluffy and wonderfully soft. To care for it, the product should be washed gently by hand or on a wool programme in the washing machine, even though it also contains easier-care fibres such as organic cotton and polyamide.
Spot clean individual stains.
Wash in cool water, max. 30°C, to preserve the quality and colour of the material.
We recommend hand washing Fluffy knit products or using the wool programme in the washing machine.
Use gentle detergents designed for wool and silk.
Dry on a flat surface on top of a towel, preferably horizontally, to prevent stretching.
Avoid tumble drying, as it can damage wool fibres.
Avoid ironing.
Wool products are best stored folded, as hangers or coat hooks can stretch the knit.
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